Delivery Information

At codychataddon.com, we are committed to providing you with accurate and timely delivery of our services and products. This Delivery Information outlines how we handle the delivery of services and products, including any associated policies.

1. Delivery of Services

1.1. Software as a Service (SaaS) Cody Chat Site Rentals

Once you have successfully completed your purchase or rental agreement for a SaaS Cody Chat site, you will immediately receive a downloadable file in your account. This file will include a "Read Me" document with instructions. Following these instructions, you will need to contact us via WhatsApp. Delivery of the SaaS Cody Chat site will then be completed within 1 to 2 business days from the moment you reach out to us on WhatsApp.

SaaS (Software as a Service) refers to a model where software applications are provided over the internet as a service. In this model, you do not need to install or maintain the software on your local devices. Instead, you access the software through a web browser. You do not have access to the server or its files directly, and you are not responsible for server maintenance or updates.

1.2. Sales of Add-Ons for Cody Chat Sites

Upon purchasing add-ons for Cody Chat sites, you will find the downloadable file immediately available in your account. The add-ons are available for download as soon as the purchase is completed.

1.3. VPS LEMP Setup Services

After purchasing VPS LEMP setup services, you will be contacted by our support team to gather any necessary information and to schedule the setup. The setup process is usually completed within 1-3 business days, depending on the complexity of the configuration.

1.4. Documentation and Guides

If you purchase LEMP setup documentation, Cloudflare usage guides, or SSL acquisition guides, the relevant downloadable files will be immediately available in your account. These files may contain instructions on how to access the guides or documentation you purchased.

1.5. Server Technical Support Services

Technical support services are provided as part of a service agreement. You can access support through our dedicated support channels. Response times may vary depending on the urgency of the issue and the support plan purchased.

1.6. VPS and Dedicated Server Reseller Services

For VPS and dedicated server reseller services, delivery involves provisioning and configuring servers according to your specifications. You will receive access credentials and setup details via your account. The delivery timeframe is typically 1-3 business days, depending on the server specifications and availability.

2. Changes to Delivery Information

We may update our delivery policies from time to time. Any changes will be posted on this page, and we encourage you to review this information periodically. Changes to delivery policies are effective when they are posted on this page.

3. Contact Us

For any questions or concerns regarding delivery, please reach out to us.

Thank you for choosing codychataddon.com!